Privacy Policy - Bobsled Girl

1. Commitment to Privacy and Data Protection

At bobsledgirl.com (“we,” “us,” “our”), we are fully committed to protecting the privacy and personal data of our users. We believe in safeguarding your information with transparency and care, adhering to the highest standards of data privacy, including the requirements set forth under the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy details how we collect, use, disclose, and protect your information when you interact with our website or services.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of bobsledgirl.com and governs the collection and processing of personal information through your access to or interaction with our website. For purposes of applicable data protection law, including the GDPR, bobsledgirl.com is the data controller. We determine the purposes and means of processing your personal data.

3. Categories of Data Processed

We process a range of personal data to ensure we can provide our services effectively and securely. This information falls into the following categories:

a) Usage Data
We automatically collect technical information when you visit our site, which may include your browser type, IP address, time zone setting, referring URLs, and pages visited. We also collect session duration and interaction behavior.

b) Account Data
When you register for an account or make a purchase, we collect data such as your full name, mailing address, email address, and telephone number.

c) Profile Data
We may collect and process your preferences, product interests, purchase history, and behavioral data (such as browsing patterns and wish lists) to personalize your experience.

d) Communication Data
When you contact us via email, chat, or support forms, we collect your communication details, including your name, contact details, and records of your inquiries and our responses.

e) Technical Data
We collect data about your devices, such as device type, operating system, web browser, screen resolution, and system configuration information.

f) Transaction Data
In relation to purchases or deliveries made through bobsledgirl.com, we collect payment information (via third-party secure processors), billing and delivery addresses, and purchase identifiers.

g) Preference Data
We collect your consent choices regarding marketing communications and product categories of interest.

4. Legal Bases for Processing

We process your personal data under the following lawful bases:

– Contractual Necessity: To fulfill orders, deliver goods and services, manage account registration, and process transactions.
– Legitimate Interests: To improve our services, prevent fraud, ensure website security, and personalize content.
– Legal Compliance: To comply with applicable laws and regulations, including tax and accounting obligations.
– Consent: Where legally required or when we are not relying on another legal basis, we will seek your explicit consent, particularly for marketing and non-essential cookies.

5. Your Rights

You have the following rights regarding your personal data, subject to certain limitations:

– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You may request correction of inaccurate or incomplete personal data.
– Right to Erasure: Also known as the “right to be forgotten,” you may request the deletion of your data.
– Right to Restriction: You may request the temporary suspension of processing if certain conditions are met.
– Right to Data Portability: You may request a structured, commonly used, and machine-readable copy of your data or have it transmitted to another controller.

To exercise your rights, please contact us at [email protected].

6. Security Measures

We take appropriate technical and organizational measures to safeguard your personal data, including:

– Data encryption during transmission;
– Role-based access controls and authentication procedures;
– Regular data backups to secure infrastructure;
– Staff training on data protection principles and confidentiality.

7. International Data Transfers

Where personal data is transferred outside of the country of origin, including to jurisdictions without an adequacy decision by the European Commission, we utilize appropriate safeguards. These include Standard Contractual Clauses (SCCs) and compliance mechanisms recognized under GDPR and international privacy frameworks. Users in California and the EU will retain the same data rights notwithstanding the transfer.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

– Account Data: Retained while your account is active and for up to 6 years afterward for legal obligations.
– Transaction Data: Maintained for 7 years in line with financial record-keeping laws.
– Communication Data: Retained for up to 24 months for customer service and legal purposes.
– Usage, Technical, and Profile Data: Retained for 36 months for analytics, security, and service improvement.
– Consent Data: Retained until you withdraw consent or no longer interact with bobsledgirl.com.

9. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience and tailor our services. These include:

– Essential Cookies: Required for website functionality, such as navigation and security.
– Functional Cookies: Enable personalization features such as remembering filters or region.
– Analytics Cookies: Collect information on how users interact with the site to improve performance.
– Performance Cookies: Help us ensure availability, responsiveness, and uptime metrics.

10. Cookie Management and Compliance with GDPR & CCPA

You have the right to choose whether or not to accept cookies. You can manage your preferences through the cookie banner on our website or adjust settings in your browser. Under GDPR and CCPA, users may:

– Opt out of non-essential cookies;
– Revoke consent at any time;
– Request non-sale of personal data (under CCPA);
– Access cookie-related data and how it’s used.

Users visiting from California may also exercise their rights via the “Do Not Sell My Personal Information” link, where required.

11. Children’s Privacy

bobsledgirl.com is not directed toward children under the age of 13, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently received personal data from a user under the age of 13, we will delete such information promptly. Parents or guardians who believe their child has provided us with personal data may contact us at [email protected].

12. Policy Updates and User Notifications

We reserve the right to update this Privacy Policy in response to evolving legal, technical, or business developments. Any material changes will be communicated prominently via the website or through email, where applicable. Continued use of bobsledgirl.com signifies your acceptance of any changes.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Website: https://www.bobsledgirl.com

We are committed to full GDPR and CCPA compliance and will respond to your inquiries in a timely manner. If you have any privacy-related concerns, we encourage you to reach out.